We performed a comparison between Alfresco and OpenText Content Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"Document repository."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"It has a robust search but has often been difficult for people to learn."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"Metadata, auto class, disposition log, and legal hold."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"I would like them to consider document capture functionality."
"The ease of use should be addressed."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Alfresco is rated 8.0, while OpenText Content Manager is rated 7.6. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Documentum, IBM FileNet and OpenText Extended ECM, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum and IBM FileNet.
See our list of best Enterprise Content Management vendors and best Document Management Software vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
