We performed a comparison between Alfresco and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"I like the ease of use, sections, and calendar."
"Document repository."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"We can configure the solution with any industry's products per customer requirements."
"The tool's most valuable features are document storage, security, and compliance."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Scalability is great. We can extend areas horizontally and vertically."
"Most of our customers are very fond of the upgraded smart user interface."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"The solution should work better with partners and be more developer-friendly."
"The solution needs to improve the user interface."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The tool's documentation is not proper and has missing information like steps."
"The initial setup can get really complicated, and it takes time."
Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Alfresco is rated 8.0, while OpenText Extended ECM is rated 7.8. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Documentum, IBM FileNet and Nuxeo, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and OpenText Content Manager.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
