Alfresco vs OpenText Documentum comparison

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3,067 views|2,449 comparisons
80% willing to recommend
OpenText Logo
4,307 views|3,163 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alfresco and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the ease of use, sections, and calendar.""The most valuable feature is the flexibility of the searching elements of the metadata.""The product allows engineering teams and developers to introduce new things in a seamless and easy way.""Document repository."

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"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum.""OpenText Documentum has improved availability and performance in our organization.""I appreciate Documentum's scalability, allowing for vast volumes of content storage.""The most valuable feature is the management.""Documentum is a highly scalable document management solution because it's built on a solid platform.""It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.""The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues.""OpenText Documentum's composition is good. It is convenient and straight out of the box."

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Cons
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving.""I would like them to consider document capture functionality.""I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen.""Metadata, auto class, disposition log, and legal hold."

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"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard.""OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations.""The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing.""It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones.""The user interface can be a bit more intuitive.""OpenText Documentum needs to improve its support.""The vertical application could be improved."

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Pricing and Cost Advice
  • "It is cheaper compared to head-to-head competitors."
  • "There are costs for any upgrade or additional functions."
  • "If you buy Alfresco through a partner, there is usually a OEM licensing option."
  • "The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
  • More Alfresco Pricing and Cost Advice →

  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The most valuable feature is the flexibility of the searching elements of the metadata.
    Top Answer:The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly.
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Ranking
    Views
    3,067
    Comparisons
    2,449
    Reviews
    1
    Average Words per Review
    378
    Rating
    6.0
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm13%
    Insurance Company11%
    Computer Software Company10%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business80%
    Midsize Enterprise7%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise66%
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
    768,415 professionals have used our research since 2012.

    Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Alfresco is rated 8.0, while OpenText Documentum is rated 7.8. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Alfresco is most compared with SharePoint, Hyland OnBase, IBM FileNet, OpenText Extended ECM and Nuxeo, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and OpenText Content Manager.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.