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Algolia vs Amazon Kendra comparison

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Algolia Logo

Algolia

Read 1 Algolia review
928 views|694 comparisons
100% willing to recommend
Amazon Web Services (AWS) Logo

Amazon Kendra

Read 2 Amazon Kendra reviews
3,899 views|2,871 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Search as a Service
April 2024
Executive Summary

We performed a comparison between Algolia and Amazon Kendra based on real PeerSpot user reviews.

Find out what your peers are saying about Elastic, Amazon Web Services (AWS), Microsoft and others in Search as a Service.
To learn more, read our detailed Search as a Service Report (Updated: April 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
CaioKaminari
Focused capabilities, specialists in what they do, with consistent stability
I have meetings with consultants every week and they are helping us to implement and understand a variety of features. They are like a partnership... Read more →
Ashutosh Moondra
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Algolia solution really helped us to improve our conversion rate and click through rate."

More Algolia Pros →

"We have good use cases where stability is everything. So it's a stable solution.""Provides flexibility to tune the relevance and ranking of results."

More Amazon Kendra Pros →

Cons
"I think they could improve the analytics view."

More Algolia Cons →

"The time it takes for indexing documents could be reduced.""There are some token limits."

More Amazon Kendra Cons →

Pricing and Cost Advice
  • "We are currently on a contract with Algolia for licensing and price."

    • More Algolia Pricing and Cost Advice →

  • "The pricing falls in the medium range."

    • More Amazon Kendra Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Algolia?
    Top Answer: The Algolia solution really helped us to improve our conversion rate and click through rate.
    What is your experience regarding pricing and costs for Algolia?
    Top Answer:We are currently on a contract with Algolia for licensing and price.
    What needs improvement with Algolia?
    Top Answer:I think they could improve the analytics view. I think they can improve by increasing the number of the terms that are searched every day on our website. If they doubled to two thousand terms that are… more »
    What do you like most about Amazon Kendra?
    Top Answer:We have good use cases where stability is everything. So it's a stable solution.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Amazon Kendra?
    Top Answer:The pricing falls in the medium range. The cost depends on the size of your use case because it has a fixed cost, not a variable. The licensing is on a monthly basis. There are no extra costs. Only… more »
    Read all 2 answers   →
    What needs improvement with Amazon Kendra?
    Top Answer:There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it is… more »
    Read all 2 answers   →
    Ranking
    7th
    out of 13 in Search as a Service
    Views
    928
    Comparisons
    694
    Reviews
    1
    Average Words per Review
    339
    Rating
    9.0
    2nd
    out of 13 in Search as a Service
    Views
    3,899
    Comparisons
    2,871
    Reviews
    1
    Average Words per Review
    740
    Rating
    8.0
    Comparisons
    Learn More
    Algolia
    Amazon Web Services (AWS)
    Overview


    Algolia helps businesses across industries quickly create relevant, scalable, and lightning fast search and discovery experiences. Algolia’s mission is to make every search interaction meaningful and rewarding. Our hosted platform reduces the complexity of building relevant digital experiences. More than 7,500 companies like WW, Lacoste, Twitch, Medium and Stripe rely on Algolia’s enterprise-grade APIs to manage over 60 billion search queries a month.

    Founded in 2012, Algolia is backed by $74M in funding from Accel Partners, Alven Capital, Point Nine Capital and Storm Ventures. The team is headquartered in San Francisco with offices in Paris, London, New York, and Atlanta. To learn more, visit www.algolia.com.

    Amazon Kendra is a highly accurate and easy to use enterprise search service that’s powered by machine learning. Kendra enables developers to add search capabilities to their applications so their end users can discover information stored within the vast amount of content spread across their company. This includes data from manuals, research reports, FAQs, HR documentation, customer service guides, and is found across various systems such as file systems, web sites, Box, DropBox, Salesforce, SharePoint, relational databases, Amazon S3, and more. When you type a question, the service uses machine learning algorithms to understand the context and return the most relevant results, whether that be a precise answer or an entire document. For example, you can ask a question like "How much is the cash reward on the corporate credit card?” and Kendra will map to the relevant documents and return a specific answer like “2%”. Kendra provides sample code so that you can get started quickly and easily integrate highly accurate search into your new or existing applications.

    Sample Customers
    Birchbox, Twitch, Lacoste, Stripe, WW, Medium, Cousera, National Geographic, Zendesk, Magento
    Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider14%
    Healthcare Company8%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Manufacturing Company8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    Search as a Service
    April 2024
    Download Free Report
    Find out what your peers are saying about Elastic, Amazon Web Services (AWS), Microsoft and others in Search as a Service. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    Algolia is ranked 7th in Search as a Service with 1 review while Amazon Kendra is ranked 2nd in Search as a Service with 2 reviews. Algolia is rated 9.0, while Amazon Kendra is rated 7.6. The top reviewer of Algolia writes "Focused capabilities, specialists in what they do, with consistent stability". On the other hand, the top reviewer of Amazon Kendra writes "Kendra has a nice AI built-in, enhancing the search experience and highly stable solution". Algolia is most compared with Amazon AWS CloudSearch, Elastic Search, Azure Search and Solr, whereas Amazon Kendra is most compared with Azure Search, Amazon Elasticsearch Service, Amazon AWS CloudSearch and Elastic Search.

    See our list of best Search as a Service vendors.

    We monitor all Search as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.