We performed a comparison between Alibaba Cloud and Amazon AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable product. So, scaling up or scaling down is possible."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"ECS is the most valuable feature of the solution."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"I rate Alibaba Cloud's scalability an eight out of ten."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"It's easy to use, cheaper than other solutions, and more secure."
"AWS's containerization is the most useful feature for us."
"IaaS with easy management and rapid implementation using Python Django Mezzanine."
"This solution is used as the basic requirement for any virtual machines use cases, the storage is used for each use case."
"This solution features ease of use and market adaptability."
"The most valuable feature is the availability, as we work in different availability zones."
"In general, the cost management in Amazon is complicated. It's not too straightforward."
"The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements."
"Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable."
"Alibaba Cloud needs to increase availability in Thailand."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The user experience must be improved."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"It is not robust."
"Amazon tools are for more mature DevOps. The process and the Dev is very good, but it doesn't compare to the ease of using the Google Cloud Platform."
"The initial setup was very complex."
"I also use Google Cloud GCP and AWS cannot directly use the Azure EC2 consult. They could add that feature. Direct connection to the EC2 console server would be very useful."
"Price is an area with a shortcoming in the solution that has a scope for improvement"
"IAM only gives you one chance to capture your key."
"If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos."
"In terms of additional features we'd like to see, the one thing that comes to mind is better integration with Oracle. We have a lot of Oracle databases, and there is no other option to either migrate to PaaS, stay on-prem, or use Oracle Private Cloud."
"It is difficult to hand over legacy applications when migrating them to the cloud."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews. Alibaba Cloud is rated 7.2, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Oracle Cloud Infrastructure (OCI), Google Firebase and DigitalOcean, whereas Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Equinix Metal. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
