We performed a comparison between Alibaba Cloud and DigitalOcean based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to set up."
"It is a scalable product. So, scaling up or scaling down is possible."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"ECS is the most valuable feature of the solution."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The installation is easy."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"We use the solution to run VMs."
"The solution is easy to set up."
"The most outstanding aspect of DigitalOcean is its user interface and ease of use. Compared to more complex solutions, such as AWS, DigitalOcean's platform is highly intuitive and user-friendly."
"The most valuable feature is the ease with which you can create a phishing server and use it."
"The customer support team are very responsive."
"It's been a good choice for us for some services. We generally have several deployments. For instance, for some static Angular applications, it was a clear choice to run them on Cloudflare, which performs very well in this context. All the assets go on DigitalOcean."
"The solution is very stable."
"I like Kubernetes integration."
"The user interface is nice, and it is very easy to use. Anyone can use it."
"Alibaba Cloud's initial setup is somewhat complex."
"The flexibility of the solution could be improved."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"It is not robust."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"I would like to see an automation feature added to send emails out using the open-source solution."
"The issue with DigitalOcean is primarily the latency. So, when you have a mixed system with some components staying here, and then we encounter network latency, it's not optimal. Our"
"Other solutions are proving the monitoring feature, like AWS having GuardDuty and SAP having services for logs and monitoring. DigitalOcean doesn’t have any other benefits."
"The technical support for this solution could be improved."
"The solution could improve by having integration with GitHub."
"I would like to see improvements to the logging and user interface. The verification process could be more streamlined."
"We found the solution to be a bit expensive."
"I think something needs to be done in terms of technical support."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while DigitalOcean is ranked 12th in Infrastructure as a Service Clouds (IaaS) with 9 reviews. Alibaba Cloud is rated 7.2, while DigitalOcean is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of DigitalOcean writes "Testing new systems is affordable. Backup/snapshots does not always restore properly". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and Linode, whereas DigitalOcean is most compared with Amazon AWS, Google Firebase, Microsoft Azure, Oracle Cloud Infrastructure (OCI) and SAP S4HANA on AWS. See our Alibaba Cloud vs. DigitalOcean report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.