We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The installation is easy."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The most valuable feature is the monitoring."
"The most valuable features are the manageability and the user interface."
"What I like best about Oracle Cloud is that it is an all-in-one system for everything."
"The most valuable feature of this solution is the Interface."
"The most valuable feature is that it offers several adaptors."
"The strength of this product is that they have many good database options, compared to other vendors."
"The autonomous database functions are an excellent feature."
"The product gives you independence from hardware onsite, the setup is easy, and there is no need for hardware maintenance."
"The solution should have more integration."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud's initial setup is somewhat complex."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"They could add more features."
"Simplifying the cloud management console would be really valuable for small and large customers alike."
"This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."
"Portability of the VMware environment into the Oracle Cloud should be made more simple."
"Areas that need improvement are the pricing and the support."
"The solution should integrate better with other tools and different vendors."
"The integration tools that they offer are quite complex to use."
"They offer some basic services but the choice is not as rich as other cloud providers."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"I don't know the exact cost. It is cheaper than AWS."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"We pay the subscription cost."
"The subscription is a pay-as-you-go model, with fees that are dependent on usage."
"The subscription cost is too high."
"The pricing is the best."
"The cost may be a bit high for many potential users."
"The pricing is a little bit expensive compared to other products."
"Pricing needs to be improved."
"Improvements can be made with respect to flexibility in the licensing model."
Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.
Oracle Cloud is the industry’s broadest and most integrated public cloud. It offers best-in-class services across software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS), and even lets you put Oracle Cloud in your own data center. Oracle Cloud helps organizations drive innovation and business transformation by increasing business agility, lowering costs, and reducing IT complexity.
Alibaba Cloud is ranked 11th in Infrastructure as a Service Clouds (IaaS) with 5 reviews while Oracle Cloud is ranked 6th in Infrastructure as a Service Clouds (IaaS) with 12 reviews. Alibaba Cloud is rated 6.6, while Oracle Cloud is rated 7.8. The top reviewer of Alibaba Cloud writes "A flexible and affordable cloud solution, but customer support could be better". On the other hand, the top reviewer of Oracle Cloud writes "Offers many good database options and is highly available, but the number of supported regions is limited". Alibaba Cloud is most compared with Microsoft Azure, Google Firebase, Amazon AWS, DigitalOcean and Linode, whereas Oracle Cloud is most compared with Google Firebase, DigitalOcean, Amazon AWS, SAP HANA Enterprise Cloud and SAP Business One on AWS. See our Alibaba Cloud vs. Oracle Cloud report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.