We performed a comparison between ArcSight ESM and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management.USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. ArcSight ESM users have recommended improvements in training, speed, and data administration. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. USM Anywhere has garnered favorable feedback regarding its ROI.
"You can fine-tune the SOAR and you'll be charged only when your playbooks are triggered. That is the beauty of the solution because the SOAR is the costliest component in the market today... but with Sentinel it is upside-down: the SOAR is the lowest-hanging fruit. It's the least costly and it delivers more value to the customer."
"The best functionality that you can get from Azure Sentinel is the SOAR capability. So, you can estimate any type of activity, such as when an alert was triggered or an incident was found."
"The most valuable features in my experience are the UEBA, LDAP, the threat scheduler, and integration with third-party straight perform like the MISP."
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"The UI of Sentinel is very good and easy to use, even for beginners."
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"The analytic rule is the most valuable feature."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"ArcSight gives us better visibility into threats that were unknown earlier."
"I value the event correlation of this product."
"ESM has valuable features for event prediction and security analysis."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"We have been satisfied with the support."
"The correlation feature is good."
"Every activity on the firewall is recorded, and notifications are sent with this solution."
"AlienVault's reporting is good. I like that vulnerability assessment is part of the solution, and the UI is intuitive. Also, the overhead is low, which is to say we don't need a dedicated SOC team to manage and analyze things constantly. We're a small company that doesn't have those resources."
"The asset management functionality (active and passive scans) is also really important. You can't protect what you do not know about, so having an inventory of all your devices and software is critical to a security management program."
"OTX is a great module that lets staff maintain and monitor updates regarding events in the infrastructure and takes decision to improve the security perimeter."
"The setup is very easy and straightforward."
"We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive."
"Log-monitoring and alerting enable us to know when things happen that we need to know about."
"It brought our logs into one place for review and set up alarms based on changes we were missing due to lack of having one place for everything to go."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"The security area has room for improvement."
"The roadmap is not clear."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"The tool should improve its UI. It also should make data more searchable."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The dashboard looks a bit cumbersome."
"I want to see more compliance management capability. The quality of integrations seems to be a little bit low."
"We develop additional rules and scripts to make it more usable."
"The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
"It would be nice to see some machine learning and monitoring of the configuration in network devices."
"The vulnerability scanning feature is one of the areas where the product has certain shortcomings and needs to improve. The tool has vulnerability scanning, but it is not that efficient."
"We would like more plugins. This being the main point of improvement which would benefit the users."
"The lack of mature functionality and expertise in any of those areas is a strong negative."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while USM Anywhere is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Rapid7 InsightIDR. See our ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
