We performed a comparison between IBM SevOne Network Performance Management (NPM) and USM Anywhere based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"The monitoring of the network is very customizable. That is its unique feature."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The most valuable feature as of late has been the API integration with ServiceNow."
"The USM is a work horse, no matter what devices or the number of logs we throw at it, the system processes them in real time, correlates the events, and alerts on only events that need human review."
"The AlienVault solution has enabled us to create a SOC on a budget with smaller than usual staff requirements, offering a wider range of solutions for our customers."
"The feature that I liked the most is that they have a vulnerability assessment package that comes along with the SIEM solution. So, whenever I find any threat or alert for any of the devices or servers, I could immediately initiate a vulnerability assessment scan on that machine. That is one of a kind. The price at which AlienVault operates is also valuable."
"The best feature of this product is the ease of use. It is extremely easy to set up and get going. This is a very useful tool for a small organization."
"Any unusual behaviour, we can monitor. We have alerts set up to be sent when we receive signs of any unusual behaviour."
"It allows you to define what alerts you want to see, or not to see, as well as if you want them grouped, or ungrouped."
"We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive."
"The asset management of nodes has been a large help in terms of being able to track applications with more detail and have changes made being monitored into one source."
"Software upgrades can be tricky is not easy."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"The method of searching for SIP and the way to create the groups."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"User-friendly, multi-tenancy."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"SevOne should work with the graphs legend functionality."
"More complimentary training needs to be done for use with this tool. If you get into a bind, then it will cost you."
"The GUI needs to improve because it's not user-friendly."
"We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up."
"Sometimes the log is unclear, and the report is a bit ambiguous."
"The one thing I continue to dislike about the USM is the limitation on reports."
"I've been using it just for my own personal upskilling in terms of how the product works. At the moment, it is pretty straightforward and simple, and it is working how it is supposed to. The feedback would come once it is deployed to customer sites. They'll be using it on a more frequent basis, and that's when the feedback would come in terms of the areas in which they're facing issues or are looking for simplicity."
"The solution is a bit complicated. It could be simplified quite a bit."
"This solution could be easier to use."
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IBM SevOne Network Performance Management (NPM) is ranked 32nd in Log Management with 52 reviews while USM Anywhere is ranked 15th in Log Management with 113 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while USM Anywhere is rated 8.4. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our IBM SevOne Network Performance Management (NPM) vs. USM Anywhere report.
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