We compared Allscripts Sunrise EHR and Epic Electronic Health Records based on our user's reviews in several parameters.
Allscripts Sunrise EHR is praised for its robust reporting capabilities, affordable pricing, and efficient workflow management. Users appreciate the customer service but request improvements in the user interface and system functionality. In contrast, Epic Electronic Health Records offer a highly customizable interface, efficient workflow management, and advanced analytics capabilities. Users commend the customer service but suggest enhancements in user-friendliness, navigation, and integration with other systems.
Features: Allscripts Sunrise EHR is praised for its comprehensive functionality, seamless interoperability, robust reporting, customizable templates, and efficient workflow. In contrast, Epic Electronic Health Records offers a highly customizable interface, advanced analytics, comprehensive documentation, and simplified communication.
Pricing and ROI: Allscripts Sunrise EHR's setup cost is considered reasonable and transparently communicated, according to user feedback. On the other hand, Epic Electronic Health Records also has a reasonable setup cost and offers transparency in pricing, which users appreciate. Overall, both products offer fair pricing and straightforward licensing processes., Users of Allscripts Sunrise EHR praised its ability to improve efficiency, enhance patient care, streamline workflows, and increase productivity. They emphasized improved accuracy in documentation and treatment coordination. On the other hand, users of Epic Electronic Health Records reported highly satisfactory ROI, praising its efficiency, effectiveness, quality of care, streamlined workflows, optimized operations, improved patient outcomes, and increased productivity. Overall, both products offer valuable benefits for healthcare facilities.
Room for Improvement: In terms of room for improvement, users have highlighted the need for a more intuitive and user-friendly interface, improved system functionality, and enhanced customer support for Allscripts Sunrise EHR. On the other hand, users of Epic Electronic Health Records have emphasized the need for enhancements in user-friendliness, navigation, speed, system stability, customization options, integration with other systems, reporting capabilities, patient engagement tools, interoperability, and documentation features.
Deployment and customer support: In comparing the user reviews, it seems that Allscripts Sunrise EHR users have varying experiences with the time it takes to establish the tech solution. Some users suggest that deployment and setup should be considered together, while others imply they may refer to the same period. On the other hand, Epic Electronic Health Records users also have different experiences, with one user indicating separate timeframes for deployment and setup, while another suggests they could be the same period. It is crucial to evaluate the context to determine the actual duration required for implementing Epic EHR., The customer service for Allscripts Sunrise EHR has been highly praised for its prompt, reliable, and helpful support, while users appreciate the professionalism and responsiveness of Epic Electronic Health Records' support staff.
The summary above is based on user interviews we conducted recently with Allscripts Sunrise EHR and Epic Electronic Health Records users. To access the review's full transcripts, download our report.
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Allscripts Sunrise EHR is ranked 2nd in EHR while Epic Electronic Health Records is ranked 1st in EHR. Allscripts Sunrise EHR is rated 8.0, while Epic Electronic Health Records is rated 8.0. The top reviewer of Allscripts Sunrise EHR writes " deal with multiple drips, drains, lines and devices. Sunrise strength is its simplicity: add what you need and remove what you don't". On the other hand, the top reviewer of Epic Electronic Health Records writes "An essential product for hospitals and the leader in records collection in the US and Europe". Allscripts Sunrise EHR is most compared with Cerner EMR, Siemens Soarian, Meditech Electronic Health Records and athenahealth, whereas Epic Electronic Health Records is most compared with Orion Health EHR, Siemens Soarian, Cerner EMR, InterSystems TrakCare and Meditech Electronic Health Records.
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