Altaro VM Backup for MSPs vs Unitrends comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Altaro VM Backup for MSPs and Unitrends based on real PeerSpot user reviews.

Find out what your peers are saying about N-able, MSP360, Vembu Technologies and others in MSP Backup.
To learn more, read our detailed MSP Backup Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."

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"It's not easy to scale it.""Stability-wise, I rate this solution a nine out of ten.""It is a quick and easy way to organize my backups and to keep track of them.""The simple and fast restore routine.""Backup/archive to multiple locations.""The ability to back up both physical and virtual appliances under one roof.""Unitrends has helped us cut down the time that it takes to restore a server to its original configuration.""If you are a large organization, this is a product for you."

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Cons
"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."

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"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs.""The ability to run just differentials without pulling the full on your archive.""It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market.""There's a lot that can be made better. For example, it could be more scalable.""Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market.""Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management.""Network-based storage stability could be improved.""There are a few quirks where the GUI, agent, and back-end are not precisely meshed."

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Pricing and Cost Advice
Information Not Available
  • "Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
  • "When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
  • "Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
  • "Talk with the sales guys. They can work with you on the best package."
  • "We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
  • "The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
  • "Pricing model constantly changes."
  • "You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
  • More Unitrends Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company.
    Top Answer:To be honest, I don't get to see the bill for Altaro VM Backup for MSPs.
    Top Answer:Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical… more »
    Top Answer:The most valuable feature of Unitrends for me is the automated feedback
    Top Answer:Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
    Top Answer:In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't… more »
    Ranking
    6th
    out of 22 in MSP Backup
    Views
    66
    Comparisons
    45
    Reviews
    1
    Average Words per Review
    877
    Rating
    9.0
    41st
    out of 131 in Backup and Recovery
    Views
    1,466
    Comparisons
    1,053
    Reviews
    4
    Average Words per Review
    697
    Rating
    7.3
    Comparisons
    Learn More
    Overview

    Altaro VM Backup for MSPs is a comprehensive backup solution designed specifically for Managed Service Providers (MSPs). Its primary use case is to provide reliable and efficient backup and recovery for virtual machines (VMs) in multi-tenant environments.

    The most valuable functionality of Altaro VM Backup for MSPs is its centralized management console, which allows MSPs to easily monitor and manage backups for all their clients from a single interface. This streamlines operations and saves time, enabling MSPs to efficiently handle large-scale deployments.

    Altaro VM Backup for MSPs offers a range of powerful features, including flexible scheduling, granular restore options, and support for both Hyper-V and VMware environments. It also includes advanced features like Augmented Inline Deduplication, which significantly reduces storage requirements and speeds up backup and restore processes.

    By providing reliable and efficient backup and recovery, Altaro VM Backup for MSPs helps organizations ensure business continuity and minimize downtime in the event of data loss or system failures. It also enables MSPs to offer value-added services to their clients, enhancing their reputation and increasing customer satisfaction.

    Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
    Sample Customers
    Alpha & Omega Computer Consultants, Chorus
    NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
    Top Industries
    No Data Available
    REVIEWERS
    Wireless Company11%
    Non Tech Company11%
    Government11%
    Wellness & Fitness Company7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Real Estate/Law Firm8%
    Educational Organization7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business32%
    Midsize Enterprise44%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    Buyer's Guide
    MSP Backup
    March 2024
    Find out what your peers are saying about N-able, MSP360, Vembu Technologies and others in MSP Backup. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Altaro VM Backup for MSPs is ranked 6th in MSP Backup with 1 review while Unitrends is ranked 41st in Backup and Recovery with 34 reviews. Altaro VM Backup for MSPs is rated 9.0, while Unitrends is rated 7.8. The top reviewer of Altaro VM Backup for MSPs writes "An incredibly stable product with a great user interface". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Altaro VM Backup for MSPs is most compared with Arcserve UDP, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain).

    We monitor all MSP Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.