Compare Alterian vs. Freshdesk

Alterian is ranked 7th in Customer Experience Management while Freshdesk is ranked 3rd in Customer Experience Management. Alterian is rated 0, while Freshdesk is rated 0. On the other hand, Alterian is most compared with Aprimo, Salesforce Marketing Cloud and Microsoft Dynamics CRM, whereas Freshdesk is most compared with JIRA Service Desk, ServiceNow and Freshservice.
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Alterian Logo
316 views|244 comparisons
Freshdesk Logo
3,004 views|2,360 comparisons
Ranking
Views
316
Comparisons
244
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
3,004
Comparisons
2,360
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 25% of the time.
Compared 15% of the time.
Compared 19% of the time.
Compared 18% of the time.
Compared 13% of the time.
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Freshworks
Overview
Alterian helps organizations to create relevant, effective and engaging experiences with their audience that create value and reinforce commitment to their brand, through the use of the Alterian Integrated Marketing Platform.Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Agfa Healthcare, Aruba Tourism Authority, COPA-DATA, Belgacom, Belkin, Bosch, Burt's Bees, CanonHonda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
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