Compare Alterian vs. Microsoft Dynamics CRM

Alterian is ranked 7th in Customer Experience Management while Microsoft Dynamics CRM is ranked 2nd in CRM Customer Engagement Centers with 1 review. Alterian is rated 0, while Microsoft Dynamics CRM is rated 8.0. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". Alterian is most compared with Aprimo, Salesforce Marketing Cloud and Marketo, whereas Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Pega CRM.
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Alterian Logo
313 views|231 comparisons
Microsoft Dynamics CRM Logo
5,053 views|4,215 comparisons
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We have to buy a separate license in order to implement the social listening feature.

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Ranking
Views
313
Comparisons
231
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
5,053
Comparisons
4,215
Reviews
1
Average Words per Review
677
Avg. Rating
8.0
Top Comparisons
Compared 21% of the time.
Compared 16% of the time.
Compared 12% of the time.
Compared 10% of the time.
Compared 8% of the time.
Also Known As
Dynamics CRM
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Microsoft
Overview
Alterian helps organizations to create relevant, effective and engaging experiences with their audience that create value and reinforce commitment to their brand, through the use of the Alterian Integrated Marketing Platform.

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

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Learn more about Microsoft Dynamics CRM
Sample Customers
Agfa Healthcare, Aruba Tourism Authority, COPA-DATA, Belgacom, Belkin, Bosch, Burt's Bees, Canon Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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