We performed a comparison between Alterian and Microsoft Dynamics CRM based on real PeerSpot user reviews.
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Alterian is ranked 19th in Customer Experience Management while Microsoft Dynamics CRM is ranked 1st in CRM Customer Engagement Centers with 68 reviews. Alterian is rated 0.0, while Microsoft Dynamics CRM is rated 7.6. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Alterian is most compared with Salesforce Marketing Cloud, whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com.
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