Altitude Software uCI is ranked 8th in Contact Center Infrastructure while Cisco CCX is ranked 3rd in Contact Center Infrastructure. Altitude Software uCI is rated 0.0, while Cisco CCX is rated 9.0. On the other hand, the top reviewer of Cisco CCX writes "Interactive voice response and automatic call distribution help to improve our customer service". Altitude Software uCI is most compared with Genesys Cloud CX, whereas Cisco CCX is most compared with Cisco Contact Center Enterprise, Genesys Cloud CX, NICE CXone, Nuance IVR and Five9.
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