Compare Altitude Software uCI vs. NEC UNIVERGE UC&C Contact Center
Ranking  | |
Views 172 Comparisons 139 Reviews 0 Average Words per Review 0 Rating N/A | Views 181 Comparisons 147 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
 Compared 100% of the time. |  Compared 58% of the time.  Compared 42% of the time. |
Also Known As | |
| uCI | UNIVERGE UC&C Contact Center |
Learn | |
| Altitude Software | NEC |
Overview | |
| Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment. | UNIVERGE Business ConneCT, NEC's versatile all-in-one Unified Communications & Collaboration (UC&C) suite, integrates all communication streams and presents them in a single view, giving employees control over how and when to be contacted, via a choice of devices - in the office, at home and on the move. Business ConneCT includes call control, presence, voicemail, operator and directory services, as well as a comprehensive contact center. |
Offer | |
Learn more about Altitude Software uCI | Learn more about NEC UNIVERGE UC&C Contact Center |
Sample Customers | |
| avocis AG | Nippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network |
Altitude Software uCI is ranked 9th in Contact Center Infrastructure while NEC UNIVERGE UC&C Contact Center is ranked 8th in Contact Center Infrastructure. Altitude Software uCI is rated 0.0, while NEC UNIVERGE UC&C Contact Center is rated 0.0. On the other hand, Altitude Software uCI is most compared with Genesys Cloud, whereas NEC UNIVERGE UC&C Contact Center is most compared with Cisco Contact Center Enterprise and Mitel Contact Center Solutions.
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