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Altitude Software uCI vs NEC UNIVERGE UC&C Contact Center comparison

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Ranking
8th
out of 15 in Contact Center Infrastructure
Views
63
Comparisons
46
Reviews
0
Average Words per Review
0
Rating
N/A
9th
out of 15 in Contact Center Infrastructure
Views
57
Comparisons
44
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
uCI
UNIVERGE UC&C Contact Center
Learn More
Altitude Software
NEC
Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.
UNIVERGE Business ConneCT, NEC's versatile all-in-one Unified Communications & Collaboration (UC&C) suite, integrates all communication streams and presents them in a single view, giving employees control over how and when to be contacted, via a choice of devices - in the office, at home and on the move. Business ConneCT includes call control, presence, voicemail, operator and directory services, as well as a comprehensive contact center.
Sample Customers
avocis AG
Nippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network

Altitude Software uCI is ranked 8th in Contact Center Infrastructure while NEC UNIVERGE UC&C Contact Center is ranked 9th in Contact Center Infrastructure. Altitude Software uCI is rated 0.0, while NEC UNIVERGE UC&C Contact Center is rated 0.0. On the other hand, Altitude Software uCI is most compared with Genesys Cloud CX, whereas NEC UNIVERGE UC&C Contact Center is most compared with .

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