Compare Altitude Software uCI vs. Openscape Contact Center

Altitude Software uCI is ranked 10th in Contact Center Infrastructure while Openscape Contact Center which is ranked 15th in Contact Center Infrastructure. Altitude Software uCI is rated 0, while Openscape Contact Center is rated 0. On the other hand, Altitude Software uCI is most compared with Genesys, Avaya Aura and Genesys PureConnect, whereas Openscape Contact Center is most compared with Cisco Contact Center Enterprise and Avaya Aura.
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Views
343
Comparisons
68
Reviews
0
Average Words per Review
0
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Top Comparisons
Compared 45% of the time.
Compared 34% of the time.
Also Known As
uCI
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Altitude Software
Siemens
Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
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Sample Customers
avocis AG
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