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Altitude Software uCI vs Openscape Contact Center comparison

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Ranking
8th
out of 15 in Contact Center Infrastructure
Views
63
Comparisons
46
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 15 in Contact Center Infrastructure
Views
42
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
uCI
Learn More
Altitude Software
Siemens
Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.
OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Sample Customers
avocis AG
Information Not Available

Altitude Software uCI is ranked 8th in Contact Center Infrastructure while Openscape Contact Center is ranked 14th in Contact Center Infrastructure. Altitude Software uCI is rated 0.0, while Openscape Contact Center is rated 0.0. On the other hand, Altitude Software uCI is most compared with Genesys Cloud CX, whereas Openscape Contact Center is most compared with .

See our list of best Contact Center Infrastructure vendors.

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