Anonymous UserAPI Application Security Specialist
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The initial setup is pretty easy. Deployment only takes five minutes."
"The technical support is very strong. We've had issues with the solution and configuration and we got very good support."
"This solution is useful for making new APIs."
"This solution gives you a unified way to have your API accessed."
"In terms of most valuable features, it would say that it is really easy to start working with it."
"Its security feature is the most valuable because it is mainly a security solution. It has easy authentication and authorization, and its integration is also useful."
"It's easy to integrate and provide support for existing AWS services if I use the AWS API gateway."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"When orders come in they go into our ERP system directly, so there is integration there."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"It has enabled digital business processes. It's the connection between our ERP system and the rest of the company. We were able to automate processing invoices digitally like an inbound invoice and FastPay payments."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"Like most Amazon services, and this one's the same, you're expected to effectively do your own support, and any other support is by emails, so it's quite limited."
"It's hard to configure. There's a lot of options but it's very hard, it's very confusing."
"There should be more videos and documentation about the new features that are released every month."
"The only real problem is that you have to know a lot about what is outside of the API gateway in order to make the best use of it."
"It would be useful to have a more complete development environment for the developer, with different integrative capabilities to manage all the life cycles for the API. I think the full version formula for that is really useful. They should improve the development environment for easier integration."
"The user interface, in general, can be better. The user interface for the entire Amazon cloud can be more friendly. There are some scenarios that are not really easy to manage and configure through the user interface."
"I am not completely satisfied with Technical Support."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated. I would say I'm excited about the screenshots but that's about it."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"This is a pay-per-use service, where you only pay for what you use."
"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."
"We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"We pay per message we use. We spend about £19,000 a year with them."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale. With a few clicks in the AWS Management Console, you can create an API that acts as a "front door" for applications to access data, business logic, or functionality from your back-end services, such as workloads running on Amazon Elastic Compute Cloud (Amazon EC2), code running on AWS Lambda, or any Web application.
With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.
SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.
Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.
Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.
Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.
Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.
Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.
Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.
Amazon API Gateway is ranked 8th in API Management with 7 reviews while SEEBURGER Business Integration Suite is ranked 5th in API Management with 15 reviews. Amazon API Gateway is rated 7.6, while SEEBURGER Business Integration Suite is rated 8.6. The top reviewer of Amazon API Gateway writes "A scalable solution with End-to-end protection for your service, and ties in well with the AWS ecosystem". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "You can string as many different activities together in your workflows as you want". Amazon API Gateway is most compared with Microsoft Azure API Management, Mulesoft Anypoint API Manager, Apigee, WSO2 API Manager and Layer7 API Management, whereas SEEBURGER Business Integration Suite is most compared with IBM B2B Integrator, Mule ESB, SAP Process Orchestration, IBM Sterling B2B Integration Services and Axway AMPLIFY B2B Integration. See our Amazon API Gateway vs. SEEBURGER Business Integration Suite report.
See our list of best API Management vendors.
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.