Amazon Athena vs Inbenta Search comparison

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Amazon Web Services (AWS) Logo
2,284 views|2,060 comparisons
83% willing to recommend
Inbenta Logo
19 views|16 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Amazon Athena and Inbenta Search based on real PeerSpot user reviews.

Find out what your peers are saying about Elastic, Amazon Web Services (AWS), Microsoft and others in Search as a Service.
To learn more, read our detailed Search as a Service Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Adriano Junior Gouveia Gonçalves
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The solution operates on a serverless model so you only pay for data that you consume."
  • "I am happy with what they are charging and how they charge it, especially because they charge you per query, and not per series."
  • "It doesn't cost much if you are already part of the AWS ecosystem."
  • "Athena is very inexpensive for being a cloud tool."
  • More Amazon Athena Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Athena has a really good UI and is very compatible with on-prem products.
    Top Answer:You have to build out the metadata yourself because of the nature of the cloud.
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    Ranking
    4th
    out of 13 in Search as a Service
    Views
    2,284
    Comparisons
    2,060
    Reviews
    6
    Average Words per Review
    377
    Rating
    7.7
    12th
    out of 13 in Search as a Service
    Views
    19
    Comparisons
    16
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
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    Overview

    Amazon Athena is an interactive query service that makes it easy to analyze data in Amazon S3 using standard SQL. Athena is serverless, so there is no infrastructure to manage, and you pay only for the queries that you run.

    Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.

    Sample Customers
    bp, Cerner, Expedia, Finra, HESS, intuit, Kellog's, Philips, TIME, workday
    Groupon, Schlage, 8x8, GOL, Allegion, Skyscanner
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company18%
    Manufacturing Company8%
    Government8%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    No Data Available
    Buyer's Guide
    Search as a Service
    April 2024
    Find out what your peers are saying about Elastic, Amazon Web Services (AWS), Microsoft and others in Search as a Service. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    Amazon Athena is ranked 4th in Search as a Service with 6 reviews while Inbenta Search is ranked 12th in Search as a Service. Amazon Athena is rated 7.6, while Inbenta Search is rated 0.0. The top reviewer of Amazon Athena writes "A great AWS application that is easy to set up and simple to expand". On the other hand, Amazon Athena is most compared with Amazon Elasticsearch Service, Amazon AWS CloudSearch, Elastic Search, Azure Search and Solr, whereas Inbenta Search is most compared with .

    See our list of best Search as a Service vendors.

    We monitor all Search as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.