We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial implementation process is not difficult or complex."
"The solution has good speed. It's very fast."
"I like the auto-scaling functionality and compliance requirements, whichever they are requesting."
"The best thing is scalability."
"The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us."
"Some of the introduced one-year and three-year reservations helped us reduce costs early on. With time, we learned how to minimize our at REST capacity, allowing us to scale up and scale down in near seconds."
"It's very user-friendly."
"Technical support is quite helpful."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The reporting tools are very solid."
"The reporting capabilities are pretty user-friendly."
"The scalability of the Salesforce Platform is good."
"The product is pretty responsive."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"Features they are integrating to the other services."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The pricing of AWS is very unclear. They make it quite confusing."
"The technical support package for free trial users should be built on and improved."
"They are mainly generalists without access to the operating system. As such, they can provide container level insights,not necessarily at the application level."
"I don't have complaints. Previously, we asked for more end-to-end workshops, examples, and tutorials and these have been added and improved."
"Amazon AWS could improve on security."
"I think that the interface could be improved."
"Scaling is an area that can be improved."
"In terms of additional features we'd like to see, the one thing that comes to mind is better integration with Oracle. We have a lot of Oracle databases, and there is no other option to either migrate to PaaS, stay on-prem, or use Oracle Private Cloud."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"There needs to be more documentation."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"UI needs to be more intuitive and user friendly."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
Amazon AWS is ranked 2nd in PaaS Clouds with 26 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 29 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Offers integrated services and quickly spin up and shut down applications using EC2". On the other hand, the top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and SAP HANA Enterprise Cloud, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Amazon AWS vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.