Amazon AWS vs Salesforce Platform comparison

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Amazon Web Services (AWS) Logo
28,486 views|24,456 comparisons
Salesforce Logo
4,825 views|4,345 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Amazon AWS vs. Salesforce Platform Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can easily upgrade and downgrade the Instance.""Cloud Management has been a valuable feature.""The most valuable feature is that it is simple.""It is very easy to set up. It is also easy to use. It has a lot of services and integrations. We've been able to integrate whatever we need until now.""The pricing model is good. It's pay-as-you-go.""Security, quick deployment, and scalability are the top three features for me.""The most useful feature of Amazon AWS is it can be accessed from anywhere.""I like S3, load balancers, and Route 53."

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"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well.""The solution scales extremely well.""The most valuable features are quick customization, solid deployment processes, and excellent reliability.""It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road.""Intuitive to work with and the overall fundamental of the platform is very strong.""The solution is used to track our customers.""Its stability, performance, and usability are most valuable.""he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."

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Cons
"Instead of using some third-party solutions, Amazon should include them as part of its offering.""The interface is relatively complex.""They're really good on the business computing side, but there are other services where they can do really well. They can improve the data analytics platform and the data warehousing platform.""The price needs improvement.""The customization could be improved.""AWS should provide even more support and engagement to accelerate the adoption of new services and features.""We don't know whether to increase server capacity or alert notifications. We don't know which hard disc to purchase or what the next recommended CPU is. There should be an indicator. We would like to have more guidance.""There should be improvement in terms of creating databases of varying sizes which would provide flexibility."

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"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy.""Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example.""Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time.""The initial setup is rather complex.""Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome.""Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges.""The solution is a bit expensive.""There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."

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Pricing and Cost Advice
  • "Be careful with your consumption, especially when you are testing things. Costs can creep up on you relatively fast, without even noticing."
  • "AWS is scalable depending on your needs so pricing is dependant on what you use."
  • "It is decently priced. The competition is also bringing its own cloud offerings, such as from Oracle."
  • "When we shifted the load to AWS we paid a high cost as the mail stores were hosted on EBS. The storage cost drastically reduced after moving to S3."
  • "If you can plan capacity for one or three years, you can use the upfront payment option which allows you to save up to 50%."
  • "One of the best thing in Amazon AWS is you are billed for the service you use."
  • "We are reducing costs year-over-year."
  • "Much faster than other solutions at a super low cost."
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  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or is… more »
    Top Answer:How is SAP Cloud Platform different than Amazon AWS Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can be… more »
    Top Answer:We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    2nd
    out of 33 in PaaS Clouds
    Views
    28,486
    Comparisons
    24,456
    Reviews
    25
    Average Words per Review
    528
    Rating
    7.8
    8th
    out of 33 in PaaS Clouds
    Views
    4,825
    Comparisons
    4,345
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    Comparisons
    Also Known As
    Amazon Web Services, AWS
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.

    The most common use cases for AWS are:

    • Application hosting: Clients can take advantage of on-demand infrastructure to power their applications. The product supports multiple types of apps, varying from hosted internal applications to software as a service (SaaS) offerings.

    • Websites: With AWS, clients can satisfy their web hosting needs through a scalable platform for their websites.

    • Backup and storage: AWS offers reliable data storage services, which allow clients to store their data and build dependable backups for all of their valuable information.

    • Enterprise IT: The product allows companies to host internal- or external-facing IT applications in a highly secure environment.

    • Content delivery: Users who want to distribute content to end users worldwide can do so quickly and easily through the high data transfer speeds of this solution.

    • Databases: AWS offers a variety of database solutions, which include hosted enterprise database software as well as non-relational database solutions.

    Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:

    • Analytics
    • Application integration
    • Blockchain
    • Business applications
    • Cloud financial management
    • Compute
    • Contact center
    • Containers
    • Database
    • Developer tools
    • End-user computing
    • Front-end web and mobile
    • Games
    • Internet of Things (IoT)
    • Machine learning
    • Management and governance
    • Quantum technologies
    • Robotics
    • Satellite
    • Security, identity and compliance, and others

    The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."

    Amazon AWS Features

    The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:

    • Data and relationship management: With Amazon AWS, companies can manage multiple hierarchies of directory data, they can define attributes for objects and relationships, set custom inheritance rules for directories, and create multiple schemas.

    • Schema management: This group of features allows users to extend their directory schema according to their needs. They can extend it through multiple applications that share a single directory while avoiding duplication of data.

    • Fully managed infrastructure: This feature decreases time and costs for administrative tasks for companies regarding scaling infrastructure and managing servers.

    • Searching feature: The Cloud Directory feature of AWS offers built-in search capabilities which can cover sets of highly connected data and eliminate the need of creating nested queries.

    • Built-in data encryption: Users can benefit from high levels of protection of their data with AWS's products. The data in the cloud is automatically encrypted at rest and in transit through 256-bit encryption keys, managed by AWS Key Management Service (KMS).

    • Object policies: This feature allows Amazon AWS users to organize objects in different hierarchies by providing a framework for applications to evaluate policy assignments.

    Amazon AWS Benefits

    This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:

    • High product functionality is supported by machine learning, artificial intelligence (AI), IoT, data lakes, and analytics.

    • The solution has a high level of security, which is backed by a deep set ofmore than 100 cloud security tools.

    • Amazon AWS has an easy-to-use interface that makes it possible for clients to host applications.

    • The product is very flexible in terms of which operating system, programming language, web app platform, and database clients can use.

    • AWS is a scalable and highly secure global computing infrastructure, supported by the reliability of Amazon.com.

    • Clients can utilize the Auto Scaling and Elastic Load Balancing tools to personally scale up or down applications, depending on their demand.

    • Users can choose from an array of payment options, including paying for only the services they need, as well as a free trial to select the ones most useful for them.

    Reviews from Real Users

    Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.

    A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm15%
    Comms Service Provider8%
    Educational Organization6%
    VISITORS READING REVIEWS
    Educational Organization22%
    Financial Services Firm12%
    Computer Software Company11%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise27%
    Large Enterprise56%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Amazon AWS vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about Amazon AWS vs. Salesforce Platform and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Amazon AWS is ranked 2nd in PaaS Clouds with 26 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 29 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Offers integrated services and quickly spin up and shut down applications using EC2". On the other hand, the top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure and SAP Cloud Platform, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Amazon AWS vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.