We performed a comparison between Amazon CloudWatch and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can create events and alerts. We use the information to dive down into the infrastructure performance."
"It is a stable solution...I rate the technical support a ten out of ten."
"The solution offers very detailed metrics for their services."
"The monitoring feature is valuable."
"The solution is easy to use."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
"It's a very simple logging system."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It is reliable when it comes to monitoring."
"I can use the Drag and Drop feature to build dashboards within minutes."
"It is the foundation for our monitoring solution."
"Probe packages and probe deployment."
"Monitoring infrastructure and business applications are the most valuable features."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It is very scalable."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"There's a learning curve with Amazon CloudWatch since we have to learn to write the queries to extract the keys and logs."
"The solution should provide human-readable metrics."
"The solution could benefit from a price decrease."
"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."
"There is room for improvement in terms of stability."
"We'd like the interface to be as easy as Datadog."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"DX UIM's reporting and customization need to be improved."
"The dashboards need to be improved."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
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Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews. Amazon CloudWatch is rated 8.0, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and SolarWinds NPM, whereas DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor. See our Amazon CloudWatch vs. DX Unified Infrastructure Management report.
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