We compared Amazon CloudWatch and Nagios XI based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing, without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"The most valuable feature of Amazon CloudWatch is reliability."
"The solution offers very detailed metrics for their services."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"The solution effectively monitors golden signals like CPU, page requests, and queues."
"It's a very simple logging system."
"I can monitor a software made in-house to software of bigger companies."
"This is a very good solution and it is simple to use, for any company."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The solution has a lot of plugins and scripts integrated with it."
"The most valuable feature is the monitoring of processes."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"An excellent solution that is easy and intuitive to implement."
"Nagios XI is stable."
"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."
"The solution's integration could be easier for laypersons."
"The technical support must be improved."
"Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs."
"The configuration capabilities could be better."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."
"The solution's pricing is a bit higher."
"Technical support is an area that needs improvement. It is not available 24/7."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews. Amazon CloudWatch is rated 8.0, while Nagios XI is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), SolarWinds NPM and Instana Infrastructure Monitoring, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark. See our Amazon CloudWatch vs. Nagios XI report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
