Anonymous UserDirector of IT at a logistics company
Nick ReddinVice President at American Technology Consulting
Daniel ShineSystems and Data Warehouse Supervisor at MMSD
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"The solution offers very detailed metrics for their services."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"The solution gives us very good real-time data."
"The solution is easy to use."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"The connectivity of the solution is very good."
"A product that is well-tested and trusted in demanding situations."
"The most valuable feature of this solution is the alerts."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"Their pricing model needs improvement."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."
"The configuration capabilities could be better."
"This solution would benefit from expanding on the capabilities within the API."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"My team has had a lot of issues with support."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"Sometimes there are issues when upgrading to a new version of the product."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
"It is expensive."
"Some solutions are open source and free."
"It is relatively inexpensive compared to other products in the same category."
"It's expensive and there are costs in addition to the standard licensing."
"The price is more expensive than some other products, such as ManageEngine."
"I find that the pricing is acceptable."
"USD $15,000 annually for maintenance."
"It is not an expensive product."
NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.
Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS. You can use Amazon CloudWatch to collect and track metrics, collect and monitor log files, set alarms, and automatically react to changes in your AWS resources. Amazon CloudWatch can monitor AWS resources such as Amazon EC2 instances, Amazon DynamoDB tables, and Amazon RDS DB instances, as well as custom metrics generated by your applications and services, and any log files your applications generate. You can use Amazon CloudWatch to gain system-wide visibility into resource utilization, application performance, and operational health. You can use these insights to react and keep your application running smoothly.
Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.
Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.
Amazon CloudWatch is ranked 16th in Cloud Monitoring Software with 4 reviews while SolarWinds NPM is ranked 3rd in Cloud Monitoring Software with 22 reviews. Amazon CloudWatch is rated 7.8, while SolarWinds NPM is rated 8.2. The top reviewer of Amazon CloudWatch writes "Having one platform, as opposed to having to use a lot of different platforms makes a huge difference". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Amazon CloudWatch is most compared with Datadog, Zabbix, Google Stackdriver, Azure Cost Management and SignalFx, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, Wireshark, LogicMonitor and Riverbed SteelCentral AppResponse. See our Amazon CloudWatch vs. SolarWinds NPM report.
See our list of best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.