Compare Amazon Connect vs. Ameyo Engage

Amazon Connect is ranked 5th in Contact Center Platforms while Ameyo Engage is ranked 22nd in Contact Center Platforms. Amazon Connect is rated 0, while Ameyo Engage is rated 0. On the other hand, Amazon Connect is most compared with Genesys Cloud, Avaya IX Contact Center and Five9, whereas Ameyo Engage is most compared with .
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Amazon Connect Logo
175 views|161 comparisons
Ameyo Engage Logo
1 views|1 comparisons
Ranking
5th
Views
175
Comparisons
161
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
22nd
Views
1
Comparisons
1
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 51% of the time.
Compared 17% of the time.
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Overview

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily.

Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. You can set up a contact center in minutes that can scale to support millions of customers.

A simple, secure and scalable Cloud Based Contact Center

Offer
Learn more about Amazon Connect
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Sample Customers
Capital One, Intuit, ChartSpanUrban Clap, Kochar, Bank of Makatai
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