Compare Amazon Connect vs. Ameyo Omni

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Amazon Connect Logo
2,874 views|2,647 comparisons
Ameyo Omni Logo
24 views|13 comparisons
Ranking
3rd
Views
2,874
Comparisons
2,647
Reviews
0
Average Words per Review
0
Rating
N/A
20th
Views
24
Comparisons
13
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
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Overview

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily.

Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. You can set up a contact center in minutes that can scale to support millions of customers.

Omnichannel Contact Center Software to drive contextual, continuous and convenient interactions

Offer
Learn more about Amazon Connect
Learn more about Ameyo Omni
Sample Customers
Capital One, Intuit, ChartSpan
BankBazaar, Startek
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider16%
Media Company16%
Financial Services Firm6%
No Data Available

Amazon Connect is ranked 3rd in Contact Center Platforms while Ameyo Omni is ranked 20th in Contact Center Platforms. Amazon Connect is rated 0.0, while Ameyo Omni is rated 0.0. On the other hand, Amazon Connect is most compared with Genesys Cloud, Cisco Webex Contact Center, Five9, Avaya IX Contact Center and Zendesk Talk, whereas Ameyo Omni is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.