We performed a comparison between Amazon Connect and Avaya Customer Interaction Express [EOL] based on real PeerSpot user reviews.
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Amazon Connect is ranked 3rd in Contact Center Platforms with 6 reviews while Avaya Customer Interaction Express [EOL] doesn't meet the minimum requirements to be ranked in Contact Center Platforms. Amazon Connect is rated 8.2, while Avaya Customer Interaction Express [EOL] is rated 0.0. The top reviewer of Amazon Connect writes "Affordable, enables customization, and reduces the overall cost of migration". On the other hand, Amazon Connect is most compared with Genesys Cloud CX, Cisco Webex Contact Center, Five9, Avaya IX Contact Center and Cisco Finesse, whereas Avaya Customer Interaction Express [EOL] is most compared with .
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