We performed a comparison between Amazon Connect and Cisco Webex Contact Center based on real PeerSpot user reviews.
Find out what your peers are saying about Genesys, Five9, Cisco and others in Contact Center as a Service (CCaaS).Amazon Connect is ranked 4th in Contact Center as a Service (CCaaS) while Cisco Webex Contact Center is ranked 3rd in Contact Center as a Service (CCaaS) with 2 reviews. Amazon Connect is rated 0.0, while Cisco Webex Contact Center is rated 9.6. On the other hand, the top reviewer of Cisco Webex Contact Center writes "A low-priced product that offers great scalability options". Amazon Connect is most compared with Genesys Cloud CX, Five9, Avaya IX Contact Center, Cisco Finesse and Zendesk Chat, whereas Cisco Webex Contact Center is most compared with Cisco Finesse, Five9, NICE CXone, TTEC Humanify and Genesys Cloud CX.
See our list of best Contact Center as a Service (CCaaS) vendors.
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