Anonymous UserRPA Practice Head at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Amazon Web Services offers a highly scalable, low-latency, globally distributed architecture. Amazon Pinpoint is built on this architecture, allowing you to send messages to your customers through multiple channels with confidence. You can use these channels to send messages to recipients all around the world.
Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.
Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.
Amazon Pinpoint is ranked 9th in Marketing Management while Microsoft Dynamics CRM is ranked 2nd in Marketing Management with 1 review. Amazon Pinpoint is rated 0.0, while Microsoft Dynamics CRM is rated 9.0. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". Amazon Pinpoint is most compared with Salesforce Marketing Cloud, Adobe Campaign, Marketo and Google Campaign Manager, whereas Microsoft Dynamics CRM is most compared with SAP CRM, Salesforce Service Cloud, ServiceNow, Siebel CRM and Salesforce Marketing Cloud.
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