We performed a comparison between Appian and AWS Step Functions based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since implementing we have had a faster time to solution, with fewer resources needed."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Appian is a very low code platform. It's very easy to learn and use."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"It's a stable product."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"It is a scalable solution."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"The number of historical events is great."
"The solution is stable...The solution is easy to scale."
"It's Amazon, it's scalable."
"One can rate all the calls and that is a good feature."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"What I like the most about Amazon Step Functions is how easy it is to use."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"My only request is that they decrease the license costs."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"Something I would like to see improved is an SQL database connection."
"It would be nice if you could create your own customized apps when the business needed them."
"Architecture of product and scalabiility issues."
"There could be a scope of enhancement for capturing the variety of use cases."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"The price and support are areas with shortcomings where the solution needs to improve."
"The solution's data size limit can be improved."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"It is hard to coordinate the declaratory language."
"The pricing of the solution can be improved."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while AWS Step Functions is ranked 12th in Business Process Management (BPM) with 8 reviews. Appian is rated 8.4, while AWS Step Functions is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas AWS Step Functions is most compared with Camunda, IBM BPM, Apache Airflow, Pega BPM and Oracle BPM. See our AWS Step Functions vs. Appian report.
See our list of best Business Process Management (BPM) vendors.
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