We performed a comparison between Amazon WorkMail and HCL Notes based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"The product is very user-friendly."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The best feature is that Amazon SES provides verified email messages."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"Amazon SES is very easy to configure."
"There is no need for me to set up security."
"We use the tool for transactional emails and marketing."
"The solution is practical, good interface, and performs well."
"It is easy to integrate the product with other services."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The most valuable feature is the UI."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"HCL Notes is stable most of the time."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"The solution provides great security."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The product should improve technical support."
"I would like to see detailed reports on email success and failure rates."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"The only issue is the price, which is far too expensive."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"There is room for improvement in the scalability."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"I would like to see integration with other solutions."
"Notes needs a major upgrade for the UI."
"There is a chat component but it does not work properly."
"The solution could improve by adding some more features."
"It is a heavy program and uses more resources than an email client should."
"GUI and replication can be improved."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while HCL Notes is ranked 7th in Email Applications with 12 reviews. Amazon WorkMail is rated 8.6, while HCL Notes is rated 8.0. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and MailChimp, whereas HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and Zimbra Collaboration.
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