Amazon WorkMail vs OpenText GroupWise comparison

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Executive Summary

We performed a comparison between Amazon WorkMail and OpenText GroupWise based on real PeerSpot user reviews.

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To learn more, read our detailed Email Applications Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best feature is that Amazon SES provides verified email messages.""Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis.""The product is very user-friendly.""There is no need for me to set up security.""It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable.""Amazon SES is very easy to configure.""The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent.""We use the tool for transactional emails and marketing."

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"Very secure with great storage capacity.""The cost-effectiveness of the solution is most valuable.""I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."

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Cons
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues.""When we first set up an email on Amazon SES, they had to verify it, which was not fast enough.""There is room for improvement in the scalability.""The product should improve technical support.""Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require.""The only issue is the price, which is far too expensive.""It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools.""I would like to see detailed reports on email success and failure rates."

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"Their support can be improved. It is not as good as it used to be.""What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it.""The WebAccess feature is somewhat lacking and could be improved."

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Pricing and Cost Advice
  • "WorkMail does require a license, it is, per user."
  • "The solution should improve its price."
  • "It's very cheap. The cheapest among all the services available."
  • More Amazon WorkMail Pricing and Cost Advice →

  • "It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
  • "Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
  • More OpenText GroupWise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use the tool for transactional emails and marketing.
    Top Answer:WorkMail is very expensive. We have lost several clients because it is too expensive. WorkMail is a bit expensive per user. That is something they must correct. They provide excellent service, but it… more »
    Top Answer:I would like to see detailed reports on email success and failure rates.
    Top Answer:I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is.
    Top Answer:Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my… more »
    Top Answer:What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it. Other solutions also… more »
    Ranking
    5th
    out of 24 in Email Applications
    Views
    3,160
    Comparisons
    2,459
    Reviews
    7
    Average Words per Review
    382
    Rating
    8.9
    10th
    out of 24 in Email Applications
    Views
    917
    Comparisons
    471
    Reviews
    1
    Average Words per Review
    588
    Rating
    8.0
    Comparisons
    Also Known As
    Amazon SES
    Micro Focus GroupWise, GroupWise
    Learn More
    Overview

    Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email client applications. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using the client application of their choice, including Microsoft Outlook, native iOS and Android email applications, any client application supporting the IMAP protocol, or directly through a web browser. You can integrate Amazon WorkMail with your existing corporate directory, use email journaling to meet compliance requirements, and control both the keys that encrypt your data and the location in which your data is stored. You can also set up interoperability with Microsoft Exchange Server, and programmatically manage users, groups, and resources using the Amazon WorkMail SDK.

    Collaboration solution that offers support for any communication over intranets, extranets and the Internet.
    Sample Customers
    Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
    Heritage Oaks Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government9%
    Comms Service Provider9%
    Media Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Government12%
    Financial Services Firm7%
    University6%
    Company Size
    REVIEWERS
    Small Business55%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise19%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise16%
    Large Enterprise45%
    Buyer's Guide
    Email Applications
    March 2024
    Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while OpenText GroupWise is ranked 10th in Email Applications with 3 reviews. Amazon WorkMail is rated 8.6, while OpenText GroupWise is rated 9.0. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of OpenText GroupWise writes "It has proxy capabilities, is secure, and allows easy logging". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and Mailgun, whereas OpenText GroupWise is most compared with Microsoft Exchange, Microsoft Exchange Online, Zimbra Collaboration, Google Workspace and HCL Notes.

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