We performed a comparison between Amazon WorkMail and Superhuman based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."We use the tool for transactional emails and marketing."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"Amazon SES is very easy to configure."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"The best feature is that Amazon SES provides verified email messages."
"There is no need for me to set up security."
"The product is very user-friendly."
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"I would like to see detailed reports on email success and failure rates."
"There is room for improvement in the scalability."
"The product should improve technical support."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The only issue is the price, which is far too expensive."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while Superhuman is ranked 12th in Email Applications with 2 reviews. Amazon WorkMail is rated 8.6, while Superhuman is rated 9.0. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Superhuman writes "Email triage solution that actions and handles emails based on preferences". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and MailChimp, whereas Superhuman is most compared with Microsoft Exchange, ProtonMail and Google Workspace.
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