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Amdocs CES CRM [EOL] vs SAP Digital for Customer Engagement [EOL] comparison

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Buyer's Guide
CRM Customer Engagement Centers
April 2024
Executive Summary

We performed a comparison between Amdocs CES CRM [EOL] and SAP Digital for Customer Engagement [EOL] based on real PeerSpot user reviews.

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Ranking
Unranked
In CRM Customer Engagement Centers
Unranked
In CRM Customer Engagement Centers
Buyer's Guide
CRM Customer Engagement Centers
April 2024
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Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
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767,667 professionals have used our research since 2012.
Comparisons
Also Known As
CES CRM
Learn More
Amdocs
SAP
Overview
Amdocs CES 10.1 is a market-leading BSS, OSS and network suite which accelerates service providers' digital and network transformation to enable them to succeed in today's on-demand world.
SAP Digital for Customer Engagement built stronger relationships with customers by engaging them at every touch point throughout their journey. Partnering with SAP Hybris solutions gets the latest technologies to redefine customer engagements. It delivers the same experience across time and channels giving customers consistent rich personalized content, engaging them through their customer journey. It give customers the simple, enjoyable shopping experiences they demand through accessing the CRM tools and insights you need to delight customers anywhere, any time, on any device. SAP Digital for Customer Engagement breaks down information silos to understand customer issues and discover new opportunities to nurture the customer relationship.
Sample Customers
Alestra, AT&T Mobility, Bell Canada, Claro Chile, Eagle Mobile, HSBC Bank, Linkem, Open Mobile, Osnova Telecom, Tata Communications, Telenor Norway
Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Download Free Report
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
DOWNLOAD NOW
767,667 professionals have used our research since 2012.

Amdocs CES CRM [EOL] doesn't meet the minimum requirements to be ranked in CRM Customer Engagement Centers while SAP Digital for Customer Engagement [EOL] doesn't meet the minimum requirements to be ranked in CRM Customer Engagement Centers. Amdocs CES CRM [EOL] is rated 0.0, while SAP Digital for Customer Engagement [EOL] is rated 0.0. On the other hand, Amdocs CES CRM [EOL] is most compared with , whereas SAP Digital for Customer Engagement [EOL] is most compared with .

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We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.