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Amdocs CRM vs Oracle CRM comparison

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Amdocs Logo

Amdocs CRM

651 views|337 comparisons
Oracle Logo

Oracle CRM

Read 31 Oracle CRM reviews
1,956 views|1,503 comparisons
90% willing to recommend
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Amdocs CRM and Oracle CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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768,415 professionals have used our research since 2012.
Featured Review
Use Amdocs CRM?
ManassehAfoh
Helps to understand customer journey better
Oracle CRM helped us better understand the customer journey.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."

    • More Oracle CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Oracle CRM?
    Top Answer:It is a stable solution.
    Read all 19 answers   →
    What is your experience regarding pricing and costs for Oracle CRM?
    Top Answer:The product’s pricing is very high. I rate the pricing an eight out of ten.
    Read all 15 answers   →
    What needs improvement with Oracle CRM?
    Top Answer:Improvements are required around the microservices offered by the product. Improvements are needed in the new kind of microservices of the product. With Oracle CRM, the way you develop the integration… more »
    Read all 18 answers   →
    Ranking
    39th
    out of 169 in CRM
    Views
    651
    Comparisons
    337
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    7th
    out of 169 in CRM
    Views
    1,956
    Comparisons
    1,503
    Reviews
    17
    Average Words per Review
    352
    Rating
    7.8
    Comparisons
    Siebel CRM logo
    Siebel CRM vs. Amdocs CRM
    Compared 24% of the time.
    Salesforce Sales Cloud logo
    Salesforce Sales Cloud vs. Amdocs CRM
    Compared 13% of the time.
    SAP CRM logo
    SAP CRM vs. Amdocs CRM
    Compared 8% of the time.
    Pega CRM logo
    Pega CRM vs. Amdocs CRM
    Compared 8% of the time.
    More Amdocs CRM Competitors   →
    Siebel CRM logo
    Siebel CRM vs. Oracle CRM
    Compared 31% of the time.
    SAP CRM logo
    SAP CRM vs. Oracle CRM
    Compared 28% of the time.
    Microsoft Dynamics CRM logo
    Microsoft Dynamics CRM vs. Oracle CRM
    Compared 14% of the time.
    Oracle Eloqua logo
    Oracle Eloqua vs. Oracle CRM
    Compared 3% of the time.
    More Oracle CRM Competitors   →
    Also Known As
    Market2Lead
    Learn More
    Amdocs
    Oracle
    Overview
    Information Not Available

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Sample Customers
    Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    University9%
    Retailer8%
    REVIEWERS
    Comms Service Provider20%
    Government20%
    Manufacturing Company13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm11%
    Government8%
    University8%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business39%
    Midsize Enterprise6%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    CRM
    March 2024
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    768,415 professionals have used our research since 2012.

    Amdocs CRM is ranked 39th in CRM while Oracle CRM is ranked 7th in CRM with 31 reviews. Amdocs CRM is rated 0.0, while Oracle CRM is rated 7.8. On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". Amdocs CRM is most compared with Siebel CRM, Salesforce Sales Cloud, SAP CRM and Pega CRM, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Salesforce Sales Cloud and Oracle Eloqua.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.