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Amdocs CRM vs SugarCRM Platform comparison

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Amdocs Logo

Amdocs CRM

651 views|337 comparisons
SugarCRM Logo

SugarCRM Platform

Read 11 SugarCRM Platform reviews
439 views|241 comparisons
46% willing to recommend
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Amdocs CRM and SugarCRM Platform based on real PeerSpot user reviews.

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Featured Review
Use Amdocs CRM?
BhupeshNehete
User-friendly and allows for creating your own modules
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Licensing fees are paid on a yearly basis."

    • More SugarCRM Platform Pricing and Cost Advice →

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    768,415 professionals have used our research since 2012.
    Questions from the Community
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    What do you like most about Sugar Enterprise?
    Top Answer:The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards.
    Read all 5 answers   →
    What is your experience regarding pricing and costs for Sugar Enterprise?
    Top Answer:I would rate the costliness of SugarCRM a two out of ten. It is very affordable. When compared to competitors like Zoho and Salesforce, it is considered quite budget-friendly. The additional costs for… more »
    Read all 4 answers   →
    What needs improvement with Sugar Enterprise?
    Top Answer:One area where SugarCRM could improve is its UI. While it is already user-friendly, a slight enhancement in UI design, especially in terms of color combinations, could make the platform more visually… more »
    Read all 6 answers   →
    Ranking
    39th
    out of 169 in CRM
    Views
    651
    Comparisons
    337
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    29th
    out of 169 in CRM
    Views
    439
    Comparisons
    241
    Reviews
    4
    Average Words per Review
    465
    Rating
    8.0
    Comparisons
    Learn More
    Amdocs
    SugarCRM
    Overview
    Information Not Available

    SugarCRM is a versatile CRM solution that facilitates communication and organization within a company. Its primary use case includes call and comment logging, account relation, customer detail storage, verification handling, transaction tracking, marketing material management, and payment transaction handling. The most valuable functionalities include customizable exports of graphics, statuses, complaints, and tasks, as well as its scalability, stability, and low cost. It integrates well with Jira and can be easily configured. The platform improves efficiency, productivity, collaboration, communication, and coordination within organizations, while also providing valuable insights and data analytics for informed decision-making.

    Sample Customers
    Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
    Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    University9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company18%
    Financial Services Firm7%
    Real Estate/Law Firm7%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business69%
    Midsize Enterprise15%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise51%
    Large Enterprise30%
    Buyer's Guide
    CRM
    March 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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    768,415 professionals have used our research since 2012.

    Amdocs CRM is ranked 39th in CRM while SugarCRM Platform is ranked 29th in CRM with 11 reviews. Amdocs CRM is rated 0.0, while SugarCRM Platform is rated 7.0. On the other hand, the top reviewer of SugarCRM Platform writes "User-friendly and allows for creating your own modules". Amdocs CRM is most compared with Oracle CRM, Siebel CRM, Salesforce Sales Cloud, SAP CRM and Pega CRM, whereas SugarCRM Platform is most compared with Salesforce Sales Cloud.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.