We performed a comparison between Amelia and ServiceNow Virtual Agent based on real PeerSpot user reviews.
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Amelia is ranked 5th in AI-Powered Chatbots while ServiceNow Virtual Agent is ranked 1st in AI-Powered Chatbots with 5 reviews. Amelia is rated 0.0, while ServiceNow Virtual Agent is rated 7.8. On the other hand, the top reviewer of ServiceNow Virtual Agent writes "Low-code, has a drag-and-drop feature, and easy to implement, but lacks a language conversion feature". Amelia is most compared with Kore.ai , LivePerson , Avaamo and Espressive Barista, whereas ServiceNow Virtual Agent is most compared with Moveworks, Espressive Barista, Kore.ai , IBM Watson Assistant and Avaamo.
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