Compare Ameyo Fusion CX vs. Cherwell Service Management

Ameyo Fusion CX is ranked 40th in Help Desk Software while Cherwell Service Management is ranked 22nd in Help Desk Software with 2 reviews. Ameyo Fusion CX is rated 0, while Cherwell Service Management is rated 6.6. On the other hand, the top reviewer of Cherwell Service Management writes "Good dashboard and reporting functionality, but overall not very user-friendly". Ameyo Fusion CX is most compared with , whereas Cherwell Service Management is most compared with ServiceNow, BMC Helix ITSM and JIRA Service Desk.
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Ranking
40th
out of 46 in Help Desk Software
Views
21
Comparisons
3
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
22nd
out of 46 in Help Desk Software
Views
2,424
Comparisons
1,947
Reviews
2
Average Words per Review
262
Avg. Rating
6.5
Top Comparisons
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Ameyo
Cherwell Software
Overview

Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. It is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

Designed on latest and robust technology, Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.

Ameyo has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched Ameyo PACE and Ameyo on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of Ameyo Omni and Fusion CX respectively. With over 2000+ customers in across various verticals such as Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail, this is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.

Cherwell Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration and customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy ITSM solutions. Cherwell's codeless design architecture means you can add new functionality without modifying a single line of code, integrate easily with third party applications, and upgrade without fear of breaking what you've built.
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Sample Customers
Bank BazaarAusenco, Highlights for Children, B/E Aerospace
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company40%
Performing Arts12%
Comms Service Provider9%
Healthcare Company7%
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: February 2020.
407,096 professionals have used our research since 2012.
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