Ameyo Fusion CX vs. Cherwell Service Management

As of May 2019, Ameyo Fusion CX is ranked 40th in Help Desk Software vs Cherwell Service Management which is ranked 19th in Help Desk Software with 1 review. The top reviewer of Cherwell Service Management writes "The dashboard is very useful to get a quick overview of current tasks. Plug-ins to JIRA would be welcome. ". Ameyo Fusion CX is most compared with . Cherwell Service Management is most compared with ServiceNow, BMC Helix Remedy and JIRA Service Desk.
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341,120 professionals have used our research since 2012.
Ranking
40th
out of 44 in Help Desk Software
Views
5
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
19th
out of 44 in Help Desk Software
Views
5,822
Comparisons
2,189
Reviews
1
Average Words per Review
145
Avg. Rating
6.0
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Ameyo
Cherwell Software
Overview

Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. It is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

Designed on latest and robust technology, Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.

Ameyo has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched Ameyo PACE and Ameyo on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of Ameyo Omni and Fusion CX respectively. With over 2000+ customers in across various verticals such as Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail, this is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.

Cherwell Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration and customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy ITSM solutions. Cherwell's codeless design architecture means you can add new functionality without modifying a single line of code, integrate easily with third party applications, and upgrade without fear of breaking what you've built.
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Sample Customers
Bank BazaarAusenco, Highlights for Children, B/E Aerospace
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: April 2019.
341,120 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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