Ameyo Fusion CX vs. Freshservice

As of May 2019, Ameyo Fusion CX is ranked 40th in Help Desk Software vs Freshservice which is ranked 20th in Help Desk Software with 2 reviews. The top reviewer of Freshservice writes "The most valuable aspect of the solution is the user experience". Ameyo Fusion CX is most compared with . Freshservice is most compared with ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus.
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Ameyo Fusion CX Logo
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Freshservice Logo
4,347 views|1,259 comparisons
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Ranking
40th
out of 44 in Help Desk Software
Views
5
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
20th
out of 44 in Help Desk Software
Views
4,347
Comparisons
1,259
Reviews
1
Average Words per Review
241
Avg. Rating
6.0
Top Comparisons
Compared 27% of the time.
Compared 26% of the time.
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Ameyo
Freshworks
Overview

Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. It is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

Designed on latest and robust technology, Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.

Ameyo has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched Ameyo PACE and Ameyo on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of Ameyo Omni and Fusion CX respectively. With over 2000+ customers in across various verticals such as Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail, this is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.

Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Bank BazaarSinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: April 2019.
340,752 professionals have used our research since 2012.
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