Compare Ameyo Fusion CX vs. Freshservice

Ameyo Fusion CX is ranked 40th in Help Desk Software while Freshservice is ranked 22nd in Help Desk Software with 1 review. Ameyo Fusion CX is rated 0, while Freshservice is rated 6.0. On the other hand, the top reviewer of Freshservice writes "Allowed the development team to concentrate on the client’s requirements, however the reporting and management information are very limited". Ameyo Fusion CX is most compared with , whereas Freshservice is most compared with ServiceNow, Freshdesk and JIRA Service Desk.
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Ameyo Fusion CX Logo
10 views|2 comparisons
Freshservice Logo
2,176 views|1,380 comparisons
Most Helpful Review
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372,906 professionals have used our research since 2012.
Ranking
40th
out of 44 in Help Desk Software
Views
10
Comparisons
2
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
22nd
out of 44 in Help Desk Software
Views
2,176
Comparisons
1,380
Reviews
1
Average Words per Review
131
Avg. Rating
6.0
Top Comparisons
Compared 27% of the time.
Compared 22% of the time.
Compared 10% of the time.
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Ameyo
Freshworks
Overview

Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. It is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

Designed on latest and robust technology, Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.

Ameyo has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched Ameyo PACE and Ameyo on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of Ameyo Omni and Fusion CX respectively. With over 2000+ customers in across various verticals such as Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail, this is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.

Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Bank BazaarSinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: October 2019.
372,906 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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