Amity Customer Success Platform vs Gainsight Platform comparison

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Overview

Amity helps you understand which customers need your attention and why.

Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.

Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.

To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.

Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.

You’ll never be surprised because Amity provides real-time insights that are tailor-made for your business.

SmartPlaybooks™ enables your team to provide the right action at the right time.

Managing the entire customer lifecycle involves specialists from across your organization.

Management reports and dashboards provide leaders with the information required for predictable growth.

The Experience You Want With The Power You Need

The most innovative companies in the world have joined the Customer Success movement and built their customer management processes on the award winning Gainsight platform. With Gainsight, your team can:

  •  Create customer communications at scale with Copilot
  •  Proactively demonstrate ROI with Success Plans
  •  Drive consistent action with Cockpit and Playbooks


With Gainsight's powerful Customer Success solution, you can turn your customers into your greatest advocates and your business's greatest advantage.

Sample Customers
Zen Chef, Uberflip, Q4, SMTP, Ometria, Sysomos, Tasty, Traackr
Clarizen, Workday, Adobe, RingCentral, BMC, Marketo, Informatica, HP, Box, DocuSign, Infor, Nutanix

Amity Customer Success Platform is ranked 3rd in Customer Success Management while Gainsight Platform is ranked 1st in Customer Success Management. Amity Customer Success Platform is rated 0.0, while Gainsight Platform is rated 0.0. On the other hand, Amity Customer Success Platform is most compared with , whereas Gainsight Platform is most compared with Totango.

See our list of best Customer Success Management vendors.

We monitor all Customer Success Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.