Amity Customer Success Platform vs ServiceSource comparison

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Overview

Amity helps you understand which customers need your attention and why.

Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.

Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.

To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.

Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.

You’ll never be surprised because Amity provides real-time insights that are tailor-made for your business.

SmartPlaybooks™ enables your team to provide the right action at the right time.

Managing the entire customer lifecycle involves specialists from across your organization.

Management reports and dashboards provide leaders with the information required for predictable growth.

ServiceSource Customer Success Management Solutions drive customer retention and revenue growth for the companies.
Sample Customers
Zen Chef, Uberflip, Q4, SMTP, Ometria, Sysomos, Tasty, Traackr
Agilent Technologies, Avaya, Blackboard, Blue Coat, BT, Dell, Concur, F5 Networks, GE Healthcare, Microsoft, Penton, Leica Microsystems

Amity Customer Success Platform is ranked 3rd in Customer Success Management while ServiceSource is ranked 6th in Customer Success Management. Amity Customer Success Platform is rated 0.0, while ServiceSource is rated 0.0. On the other hand, Amity Customer Success Platform is most compared with , whereas ServiceSource is most compared with .

See our list of best Customer Success Management vendors.

We monitor all Customer Success Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.