AnswerHub vs Answerbase comparison

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Executive Summary

We performed a comparison between Answerbase and AnswerHub based on real PeerSpot user reviews.

Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software.
To learn more, read our detailed Knowledge Management Software Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Ranking
Views
42
Comparisons
36
Reviews
0
Average Words per Review
0
Rating
N/A
Views
35
Comparisons
21
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0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Knowledge Management Software
April 2024
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software. Updated: April 2024.
767,847 professionals have used our research since 2012.
Comparisons
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Overview
Answerbase is a user-friendly knowledge management platform for online self-service customer support and e-commerce. It allows users to ask questions, receive quality answers, and browse helpful content and articles to effectively meet the information demands of your customers about your products and services. Each system comes with easy-to-use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries. Advanced features like moderation, user group management (giving users the appropriate content access and functional permissions), actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of your content, users and access. Businesses have the ability to enable or disable community Q&A capabilities, giving you the ability to effectively leverage the expertise of your customers, product evangelists, and other industry experts. Allow select experts and thought leaders to answer questions, maintain a profile, vote on the quality of answers and be recognized for their contributions on leader boards with reputation points, badges and highlighted areas of expertise. Answerbase’s white-labeled platform allows you to easily customize the look and feel of your site. Simply add your logo and select a color scheme for your site for a quick setup, or use the advanced tools to add your own header, footer, CSS, and more, for full control over your platform's design and navigation. Widget builders and API’s empower you to accomplish even the most sophisticated integrations or even build your own Answerbase-powered Q&A applications. Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site.

AnswerHub Knowledge-Driven Solutions help people capture, organize, and share their knowledge for greater productivity, innovation, and user satisfaction..

AnswerHub Knowledge-Driven Productivity (KDP) empowers employee success through collaboration and shared knowledge. With AnswerHub KDP, you can accomplish more without adding more hours to your day.

AnswerHub KDP breaks down organizational barriers and established an open dialogue where employees can discover the next big thing through team collaboration and ideation. AnswerHub KDP also enables your organization to preserve its greatest asset -- knowledge. Document knowledge and processes to avoid damage to your organization's bottom line

Sample Customers
AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie's List, General Mills, Edmunds.com, Dartmouth, eCornell, and many more.
LinkedIn, eBay, Accenture, Harvard Business Publishing, IBM, Pixar, Hortonworks, Unity, Apigee, MuleSoft, Epic Games, Safe Software, Microsoft, Philips, PayPal
Buyer's Guide
Knowledge Management Software
April 2024
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software. Updated: April 2024.
767,847 professionals have used our research since 2012.

Answerbase is ranked 18th in Knowledge Management Software while AnswerHub is ranked 21st in Knowledge Management Software. Answerbase is rated 0.0, while AnswerHub is rated 0.0. On the other hand, Answerbase is most compared with , whereas AnswerHub is most compared with .

See our list of best Knowledge Management Software vendors.

We monitor all Knowledge Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.