Answerbase vs Mobius Content Services Platform comparison

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Executive Summary

We performed a comparison between Answerbase and Mobius Content Services Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
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Quotes From Members
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Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
  • More Mobius Content Services Platform Pricing and Cost Advice →

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    Top Answer:There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to… more »
    Top Answer:It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple… more »
    Top Answer:The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment.
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    Rating
    9.0
    Comparisons
    Also Known As
    ASG Mobius, ASG ViewDirect
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    Rocket Software
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    Overview
    Answerbase is a user-friendly knowledge management platform for online self-service customer support and e-commerce. It allows users to ask questions, receive quality answers, and browse helpful content and articles to effectively meet the information demands of your customers about your products and services. Each system comes with easy-to-use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries. Advanced features like moderation, user group management (giving users the appropriate content access and functional permissions), actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of your content, users and access. Businesses have the ability to enable or disable community Q&A capabilities, giving you the ability to effectively leverage the expertise of your customers, product evangelists, and other industry experts. Allow select experts and thought leaders to answer questions, maintain a profile, vote on the quality of answers and be recognized for their contributions on leader boards with reputation points, badges and highlighted areas of expertise. Answerbase’s white-labeled platform allows you to easily customize the look and feel of your site. Simply add your logo and select a color scheme for your site for a quick setup, or use the advanced tools to add your own header, footer, CSS, and more, for full control over your platform's design and navigation. Widget builders and API’s empower you to accomplish even the most sophisticated integrations or even build your own Answerbase-powered Q&A applications. Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site.

    Mobius is an intelligent information management solution that delivers
    content services with a granular policy management foundation to manage the
    life cycle of enterprise content and data in accordance with corporate policies,
    industry regulations and government mandates at web-scale speeds with accuracy and reliability.

    Sample Customers
    AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie's List, General Mills, Edmunds.com, Dartmouth, eCornell, and many more.
    Liberty Mutual
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company21%
    Insurance Company13%
    Government8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise12%
    Large Enterprise75%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Answerbase is ranked 27th in Enterprise Content Management while Mobius Content Services Platform is ranked 12th in Enterprise Content Management with 3 reviews. Answerbase is rated 0.0, while Mobius Content Services Platform is rated 7.4. On the other hand, the top reviewer of Mobius Content Services Platform writes "Time from creation to access is much better, as reports are immediately available upon generation". Answerbase is most compared with Alfresco, whereas Mobius Content Services Platform is most compared with IBM ECM, IBM FileNet, SharePoint, OpenText Extended ECM and Alfresco.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.