Answerbase vs Falcon.io comparison

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Answerbase Logo
16 views|13 comparisons
Falcon.io Logo
22 views|15 comparisons
Ranking
7th
Views
16
Comparisons
13
Reviews
0
Average Words per Review
0
Rating
N/A
6th
Views
22
Comparisons
15
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview
Answerbase is a user-friendly knowledge management platform for online self-service customer support and e-commerce. It allows users to ask questions, receive quality answers, and browse helpful content and articles to effectively meet the information demands of your customers about your products and services. Each system comes with easy-to-use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries. Advanced features like moderation, user group management (giving users the appropriate content access and functional permissions), actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of your content, users and access. Businesses have the ability to enable or disable community Q&A capabilities, giving you the ability to effectively leverage the expertise of your customers, product evangelists, and other industry experts. Allow select experts and thought leaders to answer questions, maintain a profile, vote on the quality of answers and be recognized for their contributions on leader boards with reputation points, badges and highlighted areas of expertise. Answerbase’s white-labeled platform allows you to easily customize the look and feel of your site. Simply add your logo and select a color scheme for your site for a quick setup, or use the advanced tools to add your own header, footer, CSS, and more, for full control over your platform's design and navigation. Widget builders and API’s empower you to accomplish even the most sophisticated integrations or even build your own Answerbase-powered Q&A applications. Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site.
Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Using it marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform is complemented by comprehensive support and consultancy services.
Sample Customers
AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie's List, General Mills, Edmunds.com, Dartmouth, eCornell, and many more.
The global client portfolio includes Toyota, Coca-Cola, Carlsberg, Warner Music to name a few.

Answerbase is ranked 7th in Community Platforms while Falcon.io is ranked 6th in Community Platforms. Answerbase is rated 0.0, while Falcon.io is rated 0.0. On the other hand, Answerbase is most compared with Alfresco, whereas Falcon.io is most compared with .

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