Compare Answerbase vs. Micro Focus Content Manager

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Top Review
Find out what your peers are saying about Microsoft, IBM, Box and others in Enterprise Content Management. Updated: September 2021.
536,548 professionals have used our research since 2012.
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"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

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536,548 professionals have used our research since 2012.
Ranking
Views
158
Comparisons
123
Reviews
0
Average Words per Review
0
Rating
N/A
Views
2,042
Comparisons
1,165
Reviews
1
Average Words per Review
533
Rating
3.0
Comparisons
Also Known As
HPE Records Manager, HPE Content Manager
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Overview
Answerbase is a user-friendly knowledge management platform for online self-service customer support and e-commerce. It allows users to ask questions, receive quality answers, and browse helpful content and articles to effectively meet the information demands of your customers about your products and services. Each system comes with easy-to-use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries. Advanced features like moderation, user group management (giving users the appropriate content access and functional permissions), actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of your content, users and access. Businesses have the ability to enable or disable community Q&A capabilities, giving you the ability to effectively leverage the expertise of your customers, product evangelists, and other industry experts. Allow select experts and thought leaders to answer questions, maintain a profile, vote on the quality of answers and be recognized for their contributions on leader boards with reputation points, badges and highlighted areas of expertise. Answerbase’s white-labeled platform allows you to easily customize the look and feel of your site. Simply add your logo and select a color scheme for your site for a quick setup, or use the advanced tools to add your own header, footer, CSS, and more, for full control over your platform's design and navigation. Widget builders and API’s empower you to accomplish even the most sophisticated integrations or even build your own Answerbase-powered Q&A applications. Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site.

Micro Focus Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

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Sample Customers
AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie's List, General Mills, Edmunds.com, Dartmouth, eCornell, and many more.
Missouri State Courts
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Government13%
Comms Service Provider9%
Insurance Company8%
REVIEWERS
Government58%
Healthcare Company8%
Non Profit8%
Non Tech Company8%
VISITORS READING REVIEWS
Computer Software Company29%
Government22%
Comms Service Provider16%
Pharma/Biotech Company3%
Company Size
No Data Available
REVIEWERS
Small Business21%
Midsize Enterprise36%
Large Enterprise43%
Find out what your peers are saying about Microsoft, IBM, Box and others in Enterprise Content Management. Updated: September 2021.
536,548 professionals have used our research since 2012.

Answerbase is ranked 25th in Enterprise Content Management while Micro Focus Content Manager is ranked 9th in Enterprise Content Management with 1 review. Answerbase is rated 0.0, while Micro Focus Content Manager is rated 3.0. On the other hand, the top reviewer of Micro Focus Content Manager writes "Difficult to learn, poor technical support, and needs better integration with SharePoint". Answerbase is most compared with AnswerHub and SharePoint, whereas Micro Focus Content Manager is most compared with SharePoint, OpenText Content Suite Platform, Alfresco, Objective ECM and IBM ECM.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.