Compare AnsweriQ vs. Inflectra KronoDesk

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AnsweriQ Logo
3 views|1 comparisons
Inflectra KronoDesk Logo
15 views|4 comparisons
Ranking
51st
out of 53 in Help Desk Software
Views
3
Comparisons
1
Reviews
0
Average Words per Review
0
Rating
N/A
47th
out of 53 in Help Desk Software
Views
15
Comparisons
4
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
456,966 professionals have used our research since 2012.
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Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

KronoDesk is a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. KronoDesk helps you manage your call center more efficiently by tracking incoming support requests. Built in is a knowledge management repository for common customer questions.
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Sample Customers
Freshly, SeatGeek, Avalara, ExpediaBusinesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes. We service companies of all sizes, industries and locations. The product is localized with language packs for different countries. It is available both SaaS and on-premise.
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
456,966 professionals have used our research since 2012.

AnsweriQ is ranked 51st in Help Desk Software while Inflectra KronoDesk is ranked 47th in Help Desk Software. AnsweriQ is rated 0.0, while Inflectra KronoDesk is rated 0.0. On the other hand, AnsweriQ is most compared with , whereas Inflectra KronoDesk is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.