AnsweriQ vs Infraon Desk Comparison 2024 | PeerSpot

AnsweriQ

23 views|14 comparisons

Infraon Desk

Read 2 Infraon Desk reviews

173 views|72 comparisons

Executive Summary

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Help Desk Software

Executive Summary

We performed a comparison between AnsweriQ and Infraon Desk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.

To learn more, read our detailed Help Desk Software Report (Updated: April 2024).

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767,667 professionals have used our research since 2012.

Featured Review

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Reviewer972345

Operations Head at a comms service provider

Helps us monitor customer ticket SLAs and enables us to understand why SLAs are missed and to improve our processes...

What we have is not exactly the platform that is sold in the market. We did some customization to it, based on our processes, that permit our... Read more →

Quotes From Members

We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:

Pricing and Cost Advice

Information Not Available

"The pricing model is very competitive."

"The price of this solution is reasonable and it was well within my budget."

More Infraon Desk Pricing and Cost Advice →

Ranking

54th

out of 59 in Help Desk Software

Views

23

Comparisons

14

Reviews

0

Average Words per Review

0

Rating

N/A

39th

out of 59 in Help Desk Software

Views

173

Comparisons

72

Reviews

0

Average Words per Review

0

Rating

N/A

Help Desk Software

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Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.

767,667 professionals have used our research since 2012.

Comparisons

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Also Known As

Everest Service Manager

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Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

With its light-weight codes, Infraon DESK can not only integrate with any existing tools in your datacenter, but also act as an Umbrella Manager for managing all your supporting IT tools on a single unified dashboard.

Sample Customers

Freshly, SeatGeek, Avalara, Expedia

Airtel, BSNL, Cloudnine, D-Vois, Geojit, Indian telco

Help Desk Software

Download Free Report

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.

767,667 professionals have used our research since 2012.

AnsweriQ is ranked 54th in Help Desk Software while Infraon Desk is ranked 39th in Help Desk Software. AnsweriQ is rated 0.0, while Infraon Desk is rated 7.6. On the other hand, the top reviewer of Infraon Desk writes "Helps us monitor customer ticket SLAs and enables us to understand why SLAs are missed and to improve our processes as a result". AnsweriQ is most compared with , whereas Infraon Desk is most compared with .

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.