Compare AnsweriQ vs. IT Care Center

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Most Helpful Review
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475,208 professionals have used our research since 2012.
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Pricing and Cost Advice
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"We reduced our costs compared to our previous solution, which was really expensive. We managed to reduce costs by half by switching to IT Care Center, not including any professional services.""With SysAid, we paid for every end-user. If we had 100 end-users, we had to pay for each one of them. With IT Care Center, we can have as many users as we want. We only pay for the end unit. We have the asset manager and different models that we can use for the same price. So, it reduces costs."

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475,208 professionals have used our research since 2012.
Ranking
53rd
out of 55 in Help Desk Software
Views
3
Comparisons
1
Reviews
0
Average Words per Review
0
Rating
N/A
55th
out of 55 in Help Desk Software
Views
1
Comparisons
1
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
IT Care Center Asset Management, IT Care Center Analytics, IT Care Center Application Delivery, IT Care Center Service Catalog
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Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

IT Care Center is an affordable end-to-end platform, designed to manage IT operations from ticketing to application development and lifecycle management. The system includes a built-in rapid application development platform that helps organizations meet their specific requirements faster while continuously improving the user experience and a recognised decrease in support costs and incidents ongoing.

The solution can operate as both a cloud and an on-premise service, and it includes a simple user interface, customizable dashboards, internal and external user support, automation, customizable chatbot, SLA management & monitoring tool plus ITIL best practice workflows.

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Sample Customers
Freshly, SeatGeek, Avalara, Expedia
Information Not Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: March 2021.
475,208 professionals have used our research since 2012.

AnsweriQ is ranked 53rd in Help Desk Software while IT Care Center is ranked 55th in Help Desk Software with 2 reviews. AnsweriQ is rated 0.0, while IT Care Center is rated 8.0. On the other hand, the top reviewer of IT Care Center writes "Easy to use, helping us reduce costs by half". AnsweriQ is most compared with , whereas IT Care Center is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.