AnsweriQ vs Kaseya Vorex comparison

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23 views|14 comparisons
Kaseya Logo
89 views|60 comparisons
0% willing to recommend
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Executive Summary

We performed a comparison between AnsweriQ and Kaseya Vorex based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
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Top Answer:The platform's most valuable feature is the ability to produce daily summary reports.
Top Answer:Kaseya Vorex's customization features could be better. They could provide training programs to predict the potential issues.
Top Answer:The adoption of Kaseya has significantly enhanced our IT service and delivery management compared to our previous reliance on Excel-based processes. The transition has provided us with essential… more »
Ranking
54th
out of 59 in Help Desk Software
Views
23
Comparisons
14
Reviews
0
Average Words per Review
0
Rating
N/A
29th
out of 59 in Help Desk Software
Views
89
Comparisons
60
Reviews
1
Average Words per Review
275
Rating
6.0
Comparisons
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Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

Easily Create, Manage and Resolve all IT Service Requests and Tickets

Sample Customers
Freshly, SeatGeek, Avalara, Expedia
CROWD, GetApp, Capterra, Software Advice
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
768,578 professionals have used our research since 2012.

AnsweriQ is ranked 54th in Help Desk Software while Kaseya Vorex is ranked 29th in Help Desk Software with 1 review. AnsweriQ is rated 0.0, while Kaseya Vorex is rated 6.0. On the other hand, the top reviewer of Kaseya Vorex writes "Generates comprehensive system status updates for trend analysis, but the customization features need enhancement". AnsweriQ is most compared with , whereas Kaseya Vorex is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.