Compare AnsweriQ vs. ProProfs Help Desk
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Views 3 Comparisons 1 Reviews 0 Average Words per Review 0 Rating N/A | Views 93 Comparisons 29 Reviews 0 Average Words per Review 0 Rating N/A |
 Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021. 455,536 professionals have used our research since 2012. | |
Popular Comparisons | |
Learn | |
| Freshworks | ProProfs |
Overview | |
Deflect customer queries with self-service AI.
| ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements. |
Offer | |
Learn more about AnsweriQ | Learn more about ProProfs Help Desk |
Sample Customers | |
| Freshly, SeatGeek, Avalara, Expedia | Sony, Dell, Cisco |
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
455,536 professionals have used our research since 2012.
AnsweriQ is ranked 51st in Help Desk Software while ProProfs Help Desk is ranked 40th in Help Desk Software. AnsweriQ is rated 0.0, while ProProfs Help Desk is rated 0.0. On the other hand, AnsweriQ is most compared with , whereas ProProfs Help Desk is most compared with .
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