Compare ANTstein vs. Jacada Intelligent Agent Engagement

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Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The automation provided by this solution has saved us a lot of time."

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"The initial setup was fairly straightforward."

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Cons
"It would be very helpful to have a simple and extensive training guide, or training model, to help learn how to work with the product."

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"They need to create a workflow system."

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Top Answer: The initial setup was fairly straightforward.
Top Answer: There used to be some coding issues, but over time the software has evolved and they have fixed those issues. They need to create a workflow system.
Top Answer: The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically… more »
Ranking
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1,247
Comparisons
697
Reviews
1
Average Words per Review
634
Rating
8.0
Views
76
Comparisons
33
Reviews
1
Average Words per Review
305
Rating
7.0
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Overview

AntWorks is a global artificial intelligence (AI) and intelligent automation company that creates new possibilities with data through digitisation, automation, and enterprise intelligence. As the world's only platform that understands every data type, AntWorks' Integrated Automation Platform, ANTstein, digitises every bit of information for a diverse range of industries. By creating human-like bots in a low-code/ no-code environment, ANTstein innovates new ways to automate complex processes. AntWorks' solutions power up enterprises with accurate insights through an integrated, intelligent, technology stack that automates and learns independently. Put simply, it accelerates the new, constantly. ANTstein is also the first and singular Enterprise Intelligent Automation Platform powered by fractal science principles and pattern recognition.

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

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Sample Customers
Information Not Available
Humana, Turk Telekom, Leumi Card
Top Industries
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider22%
Energy/Utilities Company11%
Educational Organization7%
No Data Available
Find out what your peers are saying about ABBYY, Automation Anywhere, IBM and others in Intelligent Document Processing (IDP). Updated: April 2021.
501,151 professionals have used our research since 2012.

ANTstein is ranked 4th in Intelligent Document Processing (IDP) with 1 review while Jacada Intelligent Agent Engagement is ranked 27th in Robotic Process Automation (RPA) with 1 review. ANTstein is rated 8.0, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of ANTstein writes "Completely eliminated manual tasks for some of our business requirements". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". ANTstein is most compared with UiPath, ABBYY FlexiCapture, Automation Anywhere (AA) and HyperScience, whereas Jacada Intelligent Agent Engagement is most compared with UiPath.

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We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.